Frequently Asked Questions

Everything You Need to Know About Mibotti Essentials
We believe pet parents deserve full transparency regarding our materials, shipping timelines, and quality guarantee. If you cannot find the answer to your question below, please don't hesitate to contact our dedicated support team.
How do I choose the right bed or couch cover size for my pet?
We recommend measuring your pet from the tip of their nose to the base of their tail while they are resting in their favorite sleeping position. Add 6 to 8 inches (15–20 cm) to ensure adequate stretching room.
Each product page includes a detailed size guide with weight recommendations. If your dog or cat is between sizes, we always suggest sizing up for maximum lounging comfort.
How do I wash and care for Mibotti pet beds and covers?
All of our orthopedic beds and protective couch covers feature removable, heavy-duty zipper covers that are 100% machine washable.
For best results, machine wash in cold water on a gentle cycle using mild, pet-safe detergent, and tumble dry on low heat or air dry. The high-density memory foam core should not be machine-washed; simply spot clean with a damp cloth if necessary.
What are your shipping rates and estimated delivery times?
We offer Free Standard Shipping on all orders over $60. Orders under $60 ship for a flat rate of $4.99.
Orders are dispatched within 1 to 2 business days. Standard transit typically takes 5 to 8 business days. Once shipped, you will receive an automatic confirmation email with your tracking number.
Are Mibotti materials non-toxic and pet-safe?
Yes. All Mibotti fabrics, fillings, and hardware are tested to ensure they are 100% non-toxic, odorless, and completely pet-safe. We use durable, claw-resistant stitching and certified materials designed to withstand daily play and scratching without harmful chemical off-gassing.
What is your return and satisfaction policy?
We offer a 30-day satisfaction guarantee on all Mibotti pet living essentials. If an item doesn't suit your pet or home, contact us at support@mibotti.com within 30 days of receipt to initiate an easy return or exchange.
Items must be in clean, original condition, free of heavy pet hair, and in original packaging.